With train delays on Wednesday morning, Kenilworth station on Cape Town’s South Line was subjected to pandemonium: crammed platforms, people jumping from a stationary train across the tracks (in the face on oncoming trains) and stampedes when the trains eventually did come. When one elderly woman tried to disembark she was forced back by the relentless mass trying to enter an already packed train.
Is it any wonder 65% of public transport users take minibus taxis?
Metrorail’s unreliability is compounded by a chronic lack of communication. With traffic jams and rising pollution levels (and petrol prices), commuters need to be encouraged to the use the train – instead of being driven away by shoddy service as they are currently.